Privacy policy

At CraveKart, operated by Rassasy Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our platform, including our website and mobile application. By accessing CraveKart, you agree to the terms of this Privacy Policy. We collect personal details such as your name, email address, phone number, and order history to provide seamless meal ordering and delivery services. Your account credentials, transaction details, and any feedback you share help us improve our platform and enhance your experience. Your data is used strictly for order processing, customer support, and service improvements. We do not share or sell your information to third parties for marketing purposes. However, your details may be shared with trusted partners only when required for order fulfillment or legal compliance. To protect your personal information, we implement industry-standard security measures, including encrypted transactions and secure storage. All payments are processed through PCI DSS-compliant gateways to ensure financial data security. You have full control over your data. You may access, modify, or request deletion of your information at any time. If you wish to opt out of communications, you can manage your preferences through your account settings. We retain your data only as long as necessary for service delivery and legal compliance. Once no longer required, your information is securely deleted. This Privacy Policy may be updated periodically to reflect changes in regulations or our business operations. We encourage users to review this page regularly to stay informed about how their data is managed. For any concerns or data-related inquiries, please contact our Data Protection Officer (DPO) at support@cravekart.com.